Your order is packed and shipped within 1-3 days of your purchase.

If for any reason you are not satisfied with your purchase , you can request a return within 14 days from the date of receipt of the order at your address. Please email contact@artmeetsbagstore.com with your request, full name, order number.

We are not responsible for lost packages, missed deliveries or undeliverable addresses. If you have provided the wrong address or need to change your address, please let us know immediately. If the order has not been dispatched, we will do our best to change the location.

Yes, we free ship to all continents. The order will arrive within 14-15 working days, depending on the country you are in.

Delays due to measures against Coronavirus (COVID 19) may happen sporadically. We are not responsible for delays in this regard.

Yes, we accept Visa, Mastercard, Elo, American Express, Discover, Maestro, Diners Club , JCB and Union Pay. 

No, we do not charge any sales tax. However, extra taxes that your country may apply on the order arrival are not included.

You will receive a refund within 30 days of the date we receive the returned products. There will be no additional cost for you to receive a refund.

You can send us a message within 24 hours of purchase, if the product has not yet shipped, we will cancel the order.

If you still have any questions you can email contact@artmeetsbagstore.com and we will be glad to help you.